Three Rexel autofeed shredders in an office setting

Service Team

ACCO Care Technical Services is a dedicated and specially trained team that provides the care and support needed to effectively maintain your ACCO business machines.

The team is on hand to assist you with aftersales support, warranty claims, servicing and repairs. Providing peace of mind that your business critical machines will remain efficient and productive. Limiting any impact on your business.

Contact our customer service team! Give us a call on 0800 279 5102 or email us at service.uk@acco.com

Maintenance Contracts

We offer three levels of service. Contact us to discuss your needs.

0800 279 5102

	PLATINUM	GOLD	RUBY
Unlimited coverage* For parts, labour and travel expenses	Yes	Yes	Yes

Response time** Time it takes for a service expert to be at your doorstep	Next working day	2 working days	3 working days

Annual health check visit A scheduled maintenance visit where equipment is cleaned, lubricated and calibrated	Yes	Yes	Yes

Help desk phone support Quick, step-by-step answers when you have questions	Yes	Yes	Yes

* Excludes repairs due to neglect or misuse
** Working days

Services we offer

Dedicated after sales support for ACCO business machines. Including Shredders, Laminators, Binders, Punches, Trimmers & Air Purifiers under the Rexel, Leitz and GBC brands

Assistance with warranty issues, directly from the manufacturer. No need for reseller or retailers to be involved in the process

FREE warranty repairs on larger machines, undertaken by dedicated nationwide team of engineers. Repairs outside of warranty available at competitive prices (Excluding Northern Ireland)

Service and maintenance of non-ACCO branded machines available on request. Contact us for further information

Maintenance contracts available with three levels of coverage to suit your needs and budget

Protect your investment with ACCO Care

SPEED

With next working day response times* ACCO Care aims to have your machine(s) back up and running as quickly as possible

TRUST

ACCO Care gives you the peace of mind that comes with working with a global leader in the office/home office solutions market

EXPERTISE

With over 100 years combined experience working with our machines, the ACCO Care team knows everything about how to get you back up and running as smoothly and quickly as possible

Qualifying Rexel Shredders

Optimum/Auto+ Shredders

Name		Model no.
OPTIMUM AUTOFEED+ 300X		2020300X
OPTIMUM AUTOFEED+ 300M		2020300M
OPTIMUM AUTOFEED+ 600M		2020600M
OPTIMUM AUTOFEED+ 600X		2020600X
OPTIMUM AUTOFEED+ 750X		2020750X
OPTIMUM AUTOFEED+ 750M		2020750M
REXEL AUTO+ 300X		2103250
REXEL AUTO+ 300X SMARTECH		2103250S
REXEL AUTO+ 500X SHREDDER		2103500
REXEL AUTO+ 600X SHREDDER		2103500A
REXEL AUTO+ 750X SHREDDER		2103750
REXEL AUTO+ 750X SMARTECH		2103750S
REXEL AUTO+ 300M SHREDDER		2104300
REXEL AUTO+ 500M SHREDDER		2104500
REXEL AUTO+ 600M SHREDDER		2104500A
REXEL AUTO+ 750M SHREDDER		2104750

Momentum & Mercury Shredders

Name		Model no.
REXEL MOMENTUM P420PLUS SHREDDER		2021420XEU
REXEL MOMENTUM P514PLUS SHREDDER		2021514MEU
REXEL MOMENTUM EXTRA XP418PLUS SHREDDER		2021418XEU
REXEL MOMENTUM EXTRA XP512PLUS SHREDDER		2021512MEU
REXEL MOMENTUM EXTRA XP516PLUS SHREDDER		2021516MEU
REXEL MOMENTUM EXTRA XP422PLUS SHREDDER		2021422XEU
REXEL MOMENTUM EXTRA XP426PLUS SHREDDER		2021426XEU
REXEL MOMENTUM EXTRA XP520PLUS SHREDDER		2021520MEU
REXEL RDS2250 SHREDDER UK		2102417
REXEL RDX1850 SHREDDER UK		2102421
REXEL RDM1150 SHREDDER UK		2102425
REXEL RDSM750 SHREDDER UK		2102429
REXEL RDS2270 SHREDDER UK		2102433
REXEL RDX2070 SHREDDER UK		2102437
REXEL RLS32 SHREDDER UK/EU		2102443
REXEL RLX20 SHREDDER		2102446
REXEL RLM11 SHREDDER UK/EU		2102449

Wide Entry Shredders

Name	Model No.
REXEL RLWSFM9 SHREDDER	2103009
REXEL RLWX25 SHREDDER	2103025
REXEL RLWM26 SHREDDER	2103026
REXEL RLWS35 SHREDDER	2103035
REXEL RLWX39 SHREDDER	2103039
REXEL RLWS47 SHREDDER	2103047